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238 - Navisphere diagnosis on SP

< EMC Storage Management Soft >

  1. Log into Navisphere GUI.
  2. Right click on SPA. Choose SPCollect. This can take up to 5 minutes to complete even though you have already received the success notification.
  3. Right click on SPA. Choose “File Transfer Manager”.
  4. Sort files by date.
  5. Look for the file that is similar in format to SPA__APM000xxxxxxxx_xxxxxx_date_time_data.zip with today’s date.
  6. Transfer this file to your desktop.
  7. Repeat steps for SPB, and then reply to this email with the 2 zip files attached.

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Story | by Dr. Radut